Interested in finding out more about employee benefits? Talk to us
Talk to us about our employee benefits

Creating a caring and motivated culture

Successful business cultures are supported with carefully put together employee benefit packages. We work closely with you from planning to implementation to ensure that what you have in place is valued, communicated and fully understood by your people.

Having to find a partner to trust halfway around the world could lend itself to tough situations but not with the Parallel team. We trust that you are working hard for us like you would your own team and that alone brings tremendous ease to the situation. You have solved any issues, quickly, efficiently and kindly.

LPC Vice President, Talent Operations & Development, Deposco

I appreciate that the team always comes to conversations prepared with recommendations backed by a combination of knowledge on what matters to our employees, feedback heard from those employees, as well as market data to support why we might want to make the decisions that we do.

D.Smith Director, Total Rewards, Navan Labs

Thank you for all the work you have done on the renewals and harmonisation. I told management when I joined Emplifi that we needed to work with a broker/ advisor and it had to be Parallel, and you knocked it out the park as usual!

H. Laing People Advisor, Emplifi

The execution of the benefits programme was very timely, we had all the information we needed and the productive workshops took the pressure of us, as a small People Team. Parallel have taken the pressure off of us by driving a positive employee benefits experience that we couldn’t before.

R. Young People Partner, appyway

Parallel’s team members are great – there are regular check-ins for any support they can provide and do very well with response times. We established early on Parallel’s requirements to begin the benefits program and rolled that into our process.

L.Marzan Director of Finance, Unreal Digital Group – US HQ

We knew nothing about the way benefits in the UK work so it was extremely helpful to have you advising us on what would be worth adding to our plan. All throughout the process you remained extremely responsive and available to our team. Looking forward to a long partnership with Parallel.

D. Rousse Payroll & HR Coordinator, TRACKTIK

It was really exciting going through the planning stage and seeing all of the available benefits we could offer our employees. The implementation process was quick and easy to understand. I love working with Parallel, it feels as though you are just as passionate about our company as we are.

S. Speer General Manager – European Operations, Channel Bakers

Parallel has been instrumental in ensuring that we have comprehensive and competitive benefits for our growing London office. They offer a high calibre service to our employees through regular education sessions and ongoing support.

K.Hagan Benefits Specialist, Outreach

Parallel Employee Benefits were the most helpful and responsive of the providers we contacted. Once selected, they were proactive and effective at structuring the benefits programme for our various tiers of employees, balancing cost to the company and value to the employee.

O. Van Calster General Manager Europe, Stock X UK

Parallel are always super helpful, go the extra mile, and really understand our needs as a small business. They laid out the different pension and healthcare plan options really clearly, and helped us ensure we were choosing the right option for our team. This is actually the 3rd time I have used Parallel’s services, and I wouldn’t hesitate to recommend them for any startup looking to get their first benefits scheme in place.

Charles Cook Business Operations, Post Hog

In all my years of working at big network agencies nobody has ever explained pensions to me in such a useful way. Great presentation, super useful, Malcolm was like a pensions DJ! It’s easy to spend a lot of money on staff benefits and think you’ve done a good job for your teams, but the key is how you communicate the benefits to staff so that they use them and appreciated the value – that’s where Parallel add value.

N.P. Saboteur Studio

Our approach

Happier people increases productivity

We help our clients look after the physical, financial and health and wellbeing of their people. We take the time to understand your culture, your business, your goals, your budget – so we can carefully align benefit solutions that work.

We specialise in partnering with creative, media, art, film, TV and tech companies. We share a common way of thinking with our clients – it’s a complimentary combination.

How we work

Four simple steps

  • Pensions
    • Pensions solutions

      Pensions solutions

      We consult and advise on the best solutions to use.

      We will work closely with you to understand your business and to implement a pension arrangement that suits your current position and future growth plans.

      At the heart of everything we do, we look to ensure that your pension scheme offers value for money, is low maintenance from an administration perspective and will be delivered to your employees in a language that they will understand.

    • Workplace Pension Reforms

      Workplace Pension Reforms

      When establishing a new company, your pension duties start on the day that you employ your first person.

      We know how to get you up and running, and most importantly in a compliant, quick and efficient way but without having to sacrifice the quality of your pension scheme or the experience to your employees.

       

    • Existing Pension Scheme Audits

      Existing Pension Scheme Audits

      Is your scheme still fit for purpose?

      The pension landscape has changed dramatically over the last few years.  With all companies now having Workplace Pension responsibilities, what was right for you a few years ago might not be now. We can audit what you are currently doing, telling you what you are doing correctly and what can be done better.

    • Pension education & communication

      Pension education & communication

      With pension contribution often being your largest benefits spend, we often find that employees don’t value what you are doing for them.

      An education and communication programme can help employees understand the subject, the value of saving the value of what you do and the type of investment within their pension. This understanding can significantly improve the return on investment for you as an employer on your pension spend.

      Talk to us and see some of the many testimonials we have from companies about the impact this has had.

    • Salary Exchange

      Salary Exchange

      Is your pension scheme running as efficiently as it could be?

      Whether an existing pension scheme or a new arrangement that is being implemented now, salary exchange offers an efficient method for employers to run their pension scheme.

      Commonly referred to as ‘salary sacrifice’, our salary exchange package can be added to an existing arrangement or built in to the implementation planning of a new workplace pension scheme. Upfront, easy to understand communication is essential to a successful salary exchange project.

      This method of making contributions has benefit for both employee and employer and can potentially generate some significant cost savings for the company. These savings can be used to offset employer costs, passed back to the employee as a ‘top up’ contribution or used to help fund additional employee benefits.

      We do all the work of making sure you receive HMRC clearance of your salary exchange scheme.

      Speak to us to understand the potential costs savings you could make.

  • Protection
    • Flexible benefit solutions for 250 + employees

      Flexible benefit solutions for 250 + employees

      Flexible benefit schemes enable employers to allow staff to select the benefits that suit them. With greater workplace diversity, this choice of perks is highly popular among employees.

      Flex is seen as a popular way to integrate benefits packages during mergers and acquisitions and at other times of company change.

      Flexible benefit schemes can include a wide range of options for staff to select from, including tax-efficient benefits such as childcare vouchers and mobile phones or salary sacrifice pension contributions. Flex schemes initially came to the market in seemingly expensive bespoke packages before the development of the off-the-shelf format. However, the growth of technology means more providers in the market have reduced costs and bespoke flexible benefits plans have become increasingly popular as a means of offering more tailored employee choice.

      You generally need 250+ employees to run a flex based scheme.

    • Business Travel Insurance

      Business Travel Insurance

      Often employees are asked to travel for their roles but are they adequately covered? Often standard ‘personal’ Travel Insurance will exclude Business travel.

      The plans can cover employees, not just for their Business trips, but when they are off on holiday, skiing or laying on the beach making this a benefit to the employee as well as ensuring that the company’s protecting it’s employees.

      Contact us for help with arranging Business Travel Insurance for your travelling employees.

    • Long term Disability / Income replacement

      Long term Disability / Income replacement

      Group income replacement (also known as Group PHI) provides a replacement income, via the company pay-roll if an employee is unable to work as a result of a long-term illness or injury. This benefit is paid after they have been absent for a predetermined time, known as the deferred period, which can be anything from 3 months to 2 years.

      The insurer will continue to pay income until the employee returns to work or until their normal retirement age, although it is also possible to get a limited payment term policy, which will pay out for up to five years.

      We use our market knowledge to make sure that you pay the correct premium for the right terms, whether this is the amount of benefit, how long it pays for or when it starts, we’ll make this benefit work for you.

    • Group Life insurance / Death in service

      Group Life insurance / Death in service

      One of the more traditional benefits, this benefit provides a payment to an employee’s beneficiaries if they die while contractually employed by you.  This enables you to discharge a moral or financial responsibility to an employee’s dependents.

      This is a low cost benefit that is often a core part of an employee benefit package.

    • Critical illness insurance

      Critical illness insurance

      Critical Illness cover pays a lump sum (tax free) if an employee is diagnosed with a qualifying Critical Illness.

      The idea of this benefit is to give employees options.  Fortunately, often being diagnosed with a Critical Illness is not the same as it was 10 years ago, now rather than paying off your mortgage, it may be that you want to take some time out from work, go on the holiday of a lifetime, spend some time with your family or just get a second medical opinion.

      A Critical Illness policy will allow your employees to do this whilst showing them that they have the support of their employer.

    • Key person insurance

      Key person insurance

      If you run a business then you know that the success of your business can be largely influenced by the exceptional contributions of a small number of KEY people within your company.

      These key people may include people like directors, sales people, relationship holders or business partners.

      The premature death or critical illness of any of these people could ultimately threaten company profit or, even worse, could threaten the future existence of the business.

      We are very experienced at working out what level of key person cover is necessary to secure a business and what types of cover are best used in different circumstances.

    • Shareholder protection

      Shareholder protection

      On death of a shareholder (unless sole) a company will continue and the shares of the deceased shareholder will often pass to their estate. Often the bereaved beneficiary will not want to be involved with the running of the business and will wish to sell the shares. However, this can be difficult if they are only minority shareholders and are trying to sell outside of the company.

      The existing Directors and stakeholders may not want the shares going outside of the company and this may even include a wish to prevent an ex-directors family being involved with the company. The solution is for all the Directors to come to an agreement where they will buy out a Director’s share if he or she dies.
      Share purchase assurance allows Directors to make provision for such a possibility and ensures:

      • The business stays in the hands of the current Directors. • A fair value is paid for the shares. • Costly loans are avoided. • Quick payment for the relatives of the deceased Director. • Company does not fall into outside hands

  • Health & Wellbeing
    • Health & Wellbeing Services

      Health & Wellbeing Services

      With over 25 years experience in providing solutions which help to improve the overall physical and mental wellbeing of your most important asset – your staff, we can enhance the productivity of your workforce.

      As the popularity and demand for employer-provided healthcare increases, how can you provide the best value benefits for your employees?

      With new providers entering the market and new products and services being launched, it can be a challenge. That is where we can help.

      Whether you are looking to set up a new healthcare benefit programme or review your existing one, we can provide the expertise you need. Our specialist team can arrange, amend or re-broke a full range of healthcare benefits, including • Group private medical insurance • Group international medical • Group travel insurance • Group dental insurance • Employee assistance programmes • Health screening and occupational health • Healthcare cash plans

    • Private Medical Insurance

      Private Medical Insurance

      Private medical insurance provides employees with fast, efficient treatment when they need it and assists employers with getting staff back to work quickly.

      We provide our clients with high quality advice and expertise to guide them through the complexities of Private Medical Insurance and ensure that they choose the right plan tailored to their own requirements.

      Whether you are a small business or large organisation, we can deliver the best solutions tailored specifically for you.

      Private medical insurance can be a contentious area. Through our education and communication programme delivered to our client’s employees, we will ensure that they know exactly what is covered.

    • International health insurance

      International health insurance

      For those organisations who operate overseas, it is crucial that your expatriates have access to comprehensive international medical insurance to avoid gaps in cover which can be costly to your business.

      UK employers posted abroad may need some form of health insurance. The type of cover will depend on which country (or countries) the employee is based in, how much they will be travelling for work, the level of risk, whether their family is accompanying them, and where they are likely to receive treatment in case of an incident (back in the UK, in the country they are posted in, or in a third country).

    • Health Screening

      Health Screening

      Health screening is an important tool in highlighting potentially serious medical conditions at an early stage and then providing the information to help an employee to take evasive action and even combat the possible outcome.

      There are many different levels of health screening available from pre-employment to full executive health screens.

      We will advise you on what best suits your employee base or your recruitment objectives.

    • Dental Insurance

      Dental Insurance

      With access to an NHS dentist becoming increasingly difficult, it means that in many cases private dental treatment is the only option.

      This leads to an increasing number of people postponing trips to the dentist making the inevitable treatment more costly to the individual and to the organisation, more days lost to the business through dental problems.

      Dental insurance can provide your employees with a low cost and flexible solution.

      There is a broad range of plans to suit all types of budgets – from preventative care to major restorative treatment.

    • Healthcare Cashplans

      Healthcare Cashplans

      Healthcare Cash plans are a low-cost, high impact healthcare benefit.

      Offering your employees reimbursement for costs such as dental check-ups or contact lens prescriptions, among others, it puts cash back in your employee’s pockets.

      The amount of benefit that can be reclaimed far outweighs the premium, meaning your employees won’t put off treatment they need.

      Additional benefits such as retail vouchers, discounted gym membership and Employee Assistance Programmes can be built into these plans.

    • Mental Wellbeing

      Mental Wellbeing

      There is an increasing responsibility on employers to help their employees manage the work/life balance.  We partner with Mental Health First Aid England to offer workshops that can help train your HR and line managers (along with other employees) in how to look out for mental health issues, to try and prevent bigger problems.

      It’s not yours (or your Mental Health First Aider’s) responsibility to fix these problems, however having a resource than can direct people in the right direction can be invaluable and is expected.

      Working in conjunction with other benefits, we can provide solutions to help with the mental wellbeing of your employees.

    • Employee Assistance Progammes

      Employee Assistance Progammes

      Employee Assistance Programmes (EAPs) are designed to provide information and access to counselling services on a range of issues, including stress.

      An EAP might offer a 24-hour helpline employees can call for confidential advice and some packages also include face-to-face counselling.

      EAPs are often used as part of a whole stress and wellbeing management strategy to improve employee health and wellbeing.

      Where employers do use EAPs they may be interested in their potential to limit exposure to the long-term costs associated with stress, such as increased premiums for the use of private medical insurance (PMI), income replacement and critical illness insurance. EAPs may be limited by confidentiality issues. Only when there is a significant level of work-related stress can providers notify the employer, and then they can only do so in general terms.

      The price and degree of service for EAPs can vary widely. As a low cost HR management tool an EAP is an essential part of your employee benefits package.

    • Financial Wellbeing Workshops

      Financial Wellbeing Workshops

      It may not be your responsibility to look after your employee’s finances, however offering workshops to educate employees on subjects like budgeting, mortgages, savings along with nudges and assisting their financial behaviours can be beneficial in increasing productivity of your staff.

      Is financial stress affecting your team?

      ● Financial worries are the leading cause of adult stress and has the biggest impact on well-being
      ● 94% of UK employees are suffering from money worries
      ● 74% say that money impacts them at work
      ● 500,000 Private sector workers took time off work last year due to financial worries resulting in 4.2
      millions days of lost work and £1.56 bn in costs to employers
      ● Money is a wellness issue as money and mental health are intricately linked

      Talk to us about our financial well-being workshops.

    • Existing Benefit Audits

      Existing Benefit Audits

      Many clients engage us to work for them to review their existing benefits schemes.

      If you are less than 100% certain that your existing employee benefits are not achieving the maximum objective, impact or return on investment –  or you are just concerned to know you are paying the right premium for the right benefits – contact us and we will be pleased to discuss your situation.

  • Education & Comms
    • Education and Communication

      Education and Communication

      Benefits and reward communication is the biggest issue facing most employers who frequently tell us that staff do not understand or appreciate the value of the benefits on offer.

      Ensuring that communication is effective is therefore a huge challenge for employers when communicating employee reward – we have developed a wide range of ways to help our clients achieve an effective communications strategy.

    • Communication strategies

      Communication strategies

      Effective and regular communication of benefits to employees is one of the best ways to improve your return on investment – but it only works if you do it in a language and style that works for your people. We have in-depth experience of how to tailor a simple but effective communication programme for the type of employees you have.

      Working with you, we will agree what works best for your type of workforce and practices. Great language, real life examples, humour and honesty, whilst avoiding jargon and tech speak.

      We use solutions such as: • face to face presentations • one to one meetings • email circulars • dedicated employee helplines and email addresses • in house Q&A sessions • existing pensions advice • intranet / extranet content • branded employee announcements • fun ideas that capture attention

      A variety of methods are all combined to get the corporate message across – all done in way that suits your company culture.

  • Administration
    • Benefits administration

      Benefits administration

      No matter how great the benefits package, if the administration that HR/management has to deal with is causing problems or costing too much in terms of people and time, then the benefits are not working properly and return on investment drops.

      We make admin work by allowing you to outsource as much of it as you like, to us. We will put together a fixed cost administration plan that suits management and HR and allows you to get on with more important things – like your people and your business.

      Talk to us if your benefits are great but your admin. is causing you pain.

Pensions solutions

We consult and advise on the best solutions to use.

We will work closely with you to understand your business and to implement a pension arrangement that suits your current position and future growth plans.

At the heart of everything we do, we look to ensure that your pension scheme offers value for money, is low maintenance from an administration perspective and will be delivered to your employees in a language that they will understand.

Workplace Pension Reforms

When establishing a new company, your pension duties start on the day that you employ your first person.

We know how to get you up and running, and most importantly in a compliant, quick and efficient way but without having to sacrifice the quality of your pension scheme or the experience to your employees.

 

Existing Pension Scheme Audits

Is your scheme still fit for purpose?

The pension landscape has changed dramatically over the last few years.  With all companies now having Workplace Pension responsibilities, what was right for you a few years ago might not be now. We can audit what you are currently doing, telling you what you are doing correctly and what can be done better.

Pension education & communication

With pension contribution often being your largest benefits spend, we often find that employees don’t value what you are doing for them.

An education and communication programme can help employees understand the subject, the value of saving the value of what you do and the type of investment within their pension. This understanding can significantly improve the return on investment for you as an employer on your pension spend.

Talk to us and see some of the many testimonials we have from companies about the impact this has had.

Salary Exchange

Is your pension scheme running as efficiently as it could be?

Whether an existing pension scheme or a new arrangement that is being implemented now, salary exchange offers an efficient method for employers to run their pension scheme.

Commonly referred to as ‘salary sacrifice’, our salary exchange package can be added to an existing arrangement or built in to the implementation planning of a new workplace pension scheme. Upfront, easy to understand communication is essential to a successful salary exchange project.

This method of making contributions has benefit for both employee and employer and can potentially generate some significant cost savings for the company. These savings can be used to offset employer costs, passed back to the employee as a ‘top up’ contribution or used to help fund additional employee benefits.

We do all the work of making sure you receive HMRC clearance of your salary exchange scheme.

Speak to us to understand the potential costs savings you could make.

Flexible benefit solutions for 250 + employees

Flexible benefit schemes enable employers to allow staff to select the benefits that suit them. With greater workplace diversity, this choice of perks is highly popular among employees.

Flex is seen as a popular way to integrate benefits packages during mergers and acquisitions and at other times of company change.

Flexible benefit schemes can include a wide range of options for staff to select from, including tax-efficient benefits such as childcare vouchers and mobile phones or salary sacrifice pension contributions. Flex schemes initially came to the market in seemingly expensive bespoke packages before the development of the off-the-shelf format. However, the growth of technology means more providers in the market have reduced costs and bespoke flexible benefits plans have become increasingly popular as a means of offering more tailored employee choice.

You generally need 250+ employees to run a flex based scheme.

Business Travel Insurance

Often employees are asked to travel for their roles but are they adequately covered? Often standard ‘personal’ Travel Insurance will exclude Business travel.

The plans can cover employees, not just for their Business trips, but when they are off on holiday, skiing or laying on the beach making this a benefit to the employee as well as ensuring that the company’s protecting it’s employees.

Contact us for help with arranging Business Travel Insurance for your travelling employees.

Long term Disability / Income replacement

Group income replacement (also known as Group PHI) provides a replacement income, via the company pay-roll if an employee is unable to work as a result of a long-term illness or injury. This benefit is paid after they have been absent for a predetermined time, known as the deferred period, which can be anything from 3 months to 2 years.

The insurer will continue to pay income until the employee returns to work or until their normal retirement age, although it is also possible to get a limited payment term policy, which will pay out for up to five years.

We use our market knowledge to make sure that you pay the correct premium for the right terms, whether this is the amount of benefit, how long it pays for or when it starts, we’ll make this benefit work for you.

Group Life insurance / Death in service

One of the more traditional benefits, this benefit provides a payment to an employee’s beneficiaries if they die while contractually employed by you.  This enables you to discharge a moral or financial responsibility to an employee’s dependents.

This is a low cost benefit that is often a core part of an employee benefit package.

Critical illness insurance

Critical Illness cover pays a lump sum (tax free) if an employee is diagnosed with a qualifying Critical Illness.

The idea of this benefit is to give employees options.  Fortunately, often being diagnosed with a Critical Illness is not the same as it was 10 years ago, now rather than paying off your mortgage, it may be that you want to take some time out from work, go on the holiday of a lifetime, spend some time with your family or just get a second medical opinion.

A Critical Illness policy will allow your employees to do this whilst showing them that they have the support of their employer.

Key person insurance

If you run a business then you know that the success of your business can be largely influenced by the exceptional contributions of a small number of KEY people within your company.

These key people may include people like directors, sales people, relationship holders or business partners.

The premature death or critical illness of any of these people could ultimately threaten company profit or, even worse, could threaten the future existence of the business.

We are very experienced at working out what level of key person cover is necessary to secure a business and what types of cover are best used in different circumstances.

Shareholder protection

On death of a shareholder (unless sole) a company will continue and the shares of the deceased shareholder will often pass to their estate. Often the bereaved beneficiary will not want to be involved with the running of the business and will wish to sell the shares. However, this can be difficult if they are only minority shareholders and are trying to sell outside of the company.

The existing Directors and stakeholders may not want the shares going outside of the company and this may even include a wish to prevent an ex-directors family being involved with the company. The solution is for all the Directors to come to an agreement where they will buy out a Director’s share if he or she dies.
Share purchase assurance allows Directors to make provision for such a possibility and ensures:

• The business stays in the hands of the current Directors. • A fair value is paid for the shares. • Costly loans are avoided. • Quick payment for the relatives of the deceased Director. • Company does not fall into outside hands

Health & Wellbeing Services

With over 25 years experience in providing solutions which help to improve the overall physical and mental wellbeing of your most important asset – your staff, we can enhance the productivity of your workforce.

As the popularity and demand for employer-provided healthcare increases, how can you provide the best value benefits for your employees?

With new providers entering the market and new products and services being launched, it can be a challenge. That is where we can help.

Whether you are looking to set up a new healthcare benefit programme or review your existing one, we can provide the expertise you need. Our specialist team can arrange, amend or re-broke a full range of healthcare benefits, including • Group private medical insurance • Group international medical • Group travel insurance • Group dental insurance • Employee assistance programmes • Health screening and occupational health • Healthcare cash plans

Private Medical Insurance

Private medical insurance provides employees with fast, efficient treatment when they need it and assists employers with getting staff back to work quickly.

We provide our clients with high quality advice and expertise to guide them through the complexities of Private Medical Insurance and ensure that they choose the right plan tailored to their own requirements.

Whether you are a small business or large organisation, we can deliver the best solutions tailored specifically for you.

Private medical insurance can be a contentious area. Through our education and communication programme delivered to our client’s employees, we will ensure that they know exactly what is covered.

International health insurance

For those organisations who operate overseas, it is crucial that your expatriates have access to comprehensive international medical insurance to avoid gaps in cover which can be costly to your business.

UK employers posted abroad may need some form of health insurance. The type of cover will depend on which country (or countries) the employee is based in, how much they will be travelling for work, the level of risk, whether their family is accompanying them, and where they are likely to receive treatment in case of an incident (back in the UK, in the country they are posted in, or in a third country).

Health Screening

Health screening is an important tool in highlighting potentially serious medical conditions at an early stage and then providing the information to help an employee to take evasive action and even combat the possible outcome.

There are many different levels of health screening available from pre-employment to full executive health screens.

We will advise you on what best suits your employee base or your recruitment objectives.

Dental Insurance

With access to an NHS dentist becoming increasingly difficult, it means that in many cases private dental treatment is the only option.

This leads to an increasing number of people postponing trips to the dentist making the inevitable treatment more costly to the individual and to the organisation, more days lost to the business through dental problems.

Dental insurance can provide your employees with a low cost and flexible solution.

There is a broad range of plans to suit all types of budgets – from preventative care to major restorative treatment.

Healthcare Cashplans

Healthcare Cash plans are a low-cost, high impact healthcare benefit.

Offering your employees reimbursement for costs such as dental check-ups or contact lens prescriptions, among others, it puts cash back in your employee’s pockets.

The amount of benefit that can be reclaimed far outweighs the premium, meaning your employees won’t put off treatment they need.

Additional benefits such as retail vouchers, discounted gym membership and Employee Assistance Programmes can be built into these plans.

Mental Wellbeing

There is an increasing responsibility on employers to help their employees manage the work/life balance.  We partner with Mental Health First Aid England to offer workshops that can help train your HR and line managers (along with other employees) in how to look out for mental health issues, to try and prevent bigger problems.

It’s not yours (or your Mental Health First Aider’s) responsibility to fix these problems, however having a resource than can direct people in the right direction can be invaluable and is expected.

Working in conjunction with other benefits, we can provide solutions to help with the mental wellbeing of your employees.

Employee Assistance Progammes

Employee Assistance Programmes (EAPs) are designed to provide information and access to counselling services on a range of issues, including stress.

An EAP might offer a 24-hour helpline employees can call for confidential advice and some packages also include face-to-face counselling.

EAPs are often used as part of a whole stress and wellbeing management strategy to improve employee health and wellbeing.

Where employers do use EAPs they may be interested in their potential to limit exposure to the long-term costs associated with stress, such as increased premiums for the use of private medical insurance (PMI), income replacement and critical illness insurance. EAPs may be limited by confidentiality issues. Only when there is a significant level of work-related stress can providers notify the employer, and then they can only do so in general terms.

The price and degree of service for EAPs can vary widely. As a low cost HR management tool an EAP is an essential part of your employee benefits package.

Financial Wellbeing Workshops

It may not be your responsibility to look after your employee’s finances, however offering workshops to educate employees on subjects like budgeting, mortgages, savings along with nudges and assisting their financial behaviours can be beneficial in increasing productivity of your staff.

Is financial stress affecting your team?

● Financial worries are the leading cause of adult stress and has the biggest impact on well-being
● 94% of UK employees are suffering from money worries
● 74% say that money impacts them at work
● 500,000 Private sector workers took time off work last year due to financial worries resulting in 4.2
millions days of lost work and £1.56 bn in costs to employers
● Money is a wellness issue as money and mental health are intricately linked

Talk to us about our financial well-being workshops.

Existing Benefit Audits

Many clients engage us to work for them to review their existing benefits schemes.

If you are less than 100% certain that your existing employee benefits are not achieving the maximum objective, impact or return on investment –  or you are just concerned to know you are paying the right premium for the right benefits – contact us and we will be pleased to discuss your situation.

Education and Communication

Benefits and reward communication is the biggest issue facing most employers who frequently tell us that staff do not understand or appreciate the value of the benefits on offer.

Ensuring that communication is effective is therefore a huge challenge for employers when communicating employee reward – we have developed a wide range of ways to help our clients achieve an effective communications strategy.

Communication strategies

Effective and regular communication of benefits to employees is one of the best ways to improve your return on investment – but it only works if you do it in a language and style that works for your people. We have in-depth experience of how to tailor a simple but effective communication programme for the type of employees you have.

Working with you, we will agree what works best for your type of workforce and practices. Great language, real life examples, humour and honesty, whilst avoiding jargon and tech speak.

We use solutions such as: • face to face presentations • one to one meetings • email circulars • dedicated employee helplines and email addresses • in house Q&A sessions • existing pensions advice • intranet / extranet content • branded employee announcements • fun ideas that capture attention

A variety of methods are all combined to get the corporate message across – all done in way that suits your company culture.

Benefits administration

No matter how great the benefits package, if the administration that HR/management has to deal with is causing problems or costing too much in terms of people and time, then the benefits are not working properly and return on investment drops.

We make admin work by allowing you to outsource as much of it as you like, to us. We will put together a fixed cost administration plan that suits management and HR and allows you to get on with more important things – like your people and your business.

Talk to us if your benefits are great but your admin. is causing you pain.

Who’s who

Meet the team

We are a highly skilled employee benefits team advising the most forward thinking creative, media and tech companies. London based and regulated by the Financial Conduct Authority, we bring our experienced and personalised approach to all benefits areas.

Image of Malcolm Lyons

Malcolm Lyons

Founder & CEO

I formed Parallel (and in its previous form, Music Media) more than 25 years ago and feel incredibly lucky…

every day to work with such great people, both clients and colleagues, who make this a fantastic place to be.

In addition to various high-level technical qualifications from The Chartered Institute of Insurance, I hold Certified Financial Planner status and qualifications from the Chartered Institute of Securities & Investments to supplement my more than 30 years’ experience in financial planning.

Outside the office, my main interest is post war and contemporary art along with plenty of time for family, friends and travel and can often be found polishing my old classic car.

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Nisha Azhar

Head of People & Operations

I joined Parallel in July 2013 having previously worked at a large retail bank. I have a degree in…

Business Management from my time at university.

I enjoy working in a small team as it means I get to understand the many things that go into looking after all the different types of clients we have. Outside of work, coffee, shopping and chocolate form an important part of my social life and even the occasional 10k run!

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Caroline Masterton

Client Relationship Director

With over two decades of experience in employee benefits, Caroline has built her career helping SMEs across the UK create practical, cost effective benefit packages that genuinely support their people and business goals.

Working closely with business owners, HR teams and finance leads, Caroline and her team remove the complexity from managing benefits, from private medical insurance and pensions to group risk solutions. She understands the commercial and regulatory pressures SMEs face and focuses on delivering flexible solutions that employees truly value.

Caroline is experienced in aligning benefits with a company’s wider employee value proposition, ensuring they attract and retain talent while strengthening culture and engagement.

In 2025, she played a key role in launching Parallel’s Employee App and Employer Hub, giving SMEs access to self-service benefits technology that reduces administration and improves communication.

Known for her straightforward advice and people-first approach, Caroline leads a brilliant team at Parallel, ensuring employee benefits are working hard for clients and their bottom line.

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Anees Amin

HEAD OF EMPLOYEE BENEFITS ADMINISTRATION

I joined Parallel in April 2004 having worked at Standard Life which provided me with an excellent…

understanding of the financial advisory, insurance and pensions market.

I have a degree in Human Resources & Finance from Buckinghamshire University. I hold my Certificate in Life and Pensions having completed my studies from The Chartered Institute of Insurance. In my spare time, I am a proud Mum and love to socialise and have fun (when its possible!).

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Julie Rouffiac

Finance Director

As Finance Director at Parallel Employee Benefits, I lead financial strategy and operations that support our mission to become the premier destination for high-quality employee benefits services.

With a focus on growth and financial integrity, I oversee budgeting, forecasting, and financial planning across the organisation.
With over 20 years of experience in financial leadership roles, I’ve worked across many sectors – from multinational service providers to tech start-ups -helping businesses scale sustainably and navigate complex financial landscapes. This breadth of experience has shaped a versatile, forward-thinking approach to financial management.
I take a strategic, collaborative approach to finance – balancing data-driven decision-making with a deep understanding of business operations. I enjoy creating financial systems that stream -line workflows and empower teams to deliver long-term value for clients and stakeholders.
Outside of work, I enjoy travelling (a lot!), keeping fit, and spending time with friends and family.

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Jess Porter

Client Relationship Manager

I joined the Parallel team as a Client Relationship Manager in November 2024 having worked at Aon for the last ten years and previously Lorica across health and risk benefits.

My experience has enabled me to touch on many aspects of the client journey across employee benefits from administration, project management, implementation of new benefit policies and supporting clients to offer the best to their people.

I’m really excited for my next chapter at Parallel, joining a fantastic team committed to providing the best possible service to their clients whilst embracing change and looking forward to the future.

Outside of work I love to get outside with my family looking for new adventures here and abroad, seeing friends and enjoying some downtime. I love anything DIY so always looking for a new project at home and the gym as much as I can.

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Louise Dangerfield

Client Relationship Manager

I joined the Parallel team as a Client Relationship Manager in January 2025 having worked within the industry for over 15 years.

My previous roles have meant that I have gained a broad range of knowledge across many different aspects of Employee Benefits , enabling me to support my clients in the best possible way.

I love meeting new clients and getting to know them and their needs- building a strong relationship is extremely important to me.

I am extremely excited to be joining the Parallel team as I truly believe they place their clients at the heart of everything they do and are always looking at positive ways to improve and enhance their services.

Outside of work I love spending my time with my daughter, family and friends as well as exploring new places and have a keen interest in cooking/baking.

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Michael Smith

Client Engagement Executive

I joined Parallel and moved to London in September 2018 from Bristol.

I hold a degree from University of Kent and gained experience in Pensions working for a large pension provider.

I enjoy spending time with friends/family socialising, watching sports and box sets and when possible, love to jet off for a city break.

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Samantha Braddock

Client Engagement Executive

I joined Parallel in April 2022. I have 4 years previous experience in the Employee Benefits industry.

I enjoy working Part time as a Personal Trainer and Certified Nutritionist helping people in their health and fitness goals.

I joined Parallel so that I could be a part of a team dedicated towards helping many different clients have better work wellness too!

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William Holdsworth

Client Engagement Executive

I joined Parallel in October 2022, moving to London from Gloucestershire where I previously worked in Adult Social Care but wanted a new challenge.

I graduated from the University of Kent with a degree in Politics and International Relations and in my spare time I enjoy spending time with friends and watching any and every sport!

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Nisha Patel

Client Engagement Executive

I joined the Parallel Employee Benefits team in February 2023 after working for a short period in the Construction industry alongside running my own beauty business. Prior to this, I was in the Data & Business Intelligence arena for 17 years working for blue chip companies in the UK and USA.

I have a degree in Computer Information Systems & Design from Kingston University, and I am looking forward to expanding my knowledge in the financial sector.

In my spare time I enjoy going for long walks, eating out and trying new places, keeping fit and spending time with my friends and family. I enjoy visiting new places and will never say no to jetting off to see what the world has to offer!

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Steve Jay

Client Engagement Executive

I joined Parallel in January 2026, bringing with me over 20 years of experience in both domestic and international PMI.

Having spent much of my career in claims and medical evacuation environments, I’ve seen first hand how truly life changing these benefits can be for individuals and families. This background has given me a deep appreciation for the real impact our support can have during some of life’s most challenging moments.

What drew me to Parallel is the personal, client focused approach that sits at the heart of everything we do. I love how genuinely we care about the people we serve, and I’m excited to be part of a team that puts empathy, quality, and meaningful service at the centre of its work.

Outside of work I enjoy spending time with my family and watching as much sport as possible.

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Ranjini Amitkumar

Client Engagement Executive

I joined Parallel in June 2026, bringing with me over 12 years of experience in the insurance industry. Throughout my career, I have developed a strong passion for serving corporate clients and delivering tailored insurance solutions.

Prior to joining Parallel, I worked with several brokerage firms, gaining extensive exposure across a wide range of insurance products and bit of pensions.

I take great pride in building lasting client relationships and am committed to providing exceptional service and support to meet our clients’ evolving needs.
Outside of work, I am a trained Indian classical singer with a deep appreciation for music. I enjoy singing and listening to all forms of music.

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Kristy van Eeden

Client Systems & Process Manager

I have been a part of the Parallel team since July 2023. For most of my working life to date I’ve been involved with group risk administration. I have also taken on some HR administration roles during my time in the UK.

My experience has afforded me professional exposure to many of the different parties involved and helped me understand the full lifecycle and opportunities that employee benefits can bring.

I am originally from Durban, South Africa and I enjoy music and social sports. I’m a seasoned netballer and currently trying my hand at tennis!

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Anna Lojewska

Employee Benefits Helpdesk Manager

I joined Parallel in June 2022 having recently moved to the UK from Poland.

I have graduated from the University of Economics in Krakow with a master’s degree in Marketing. In my spare time I enjoy creating art, socialising with friends, having a good cup of coffee and travelling.

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Bijal Sidhpura

Employee Benefits Associate

I work on the Employee Benefits team as a corporate client services administrator.

I joined the financial services sector without any experience on pensions or insurance providers. However, this new challenge of working within this role has helped me develop my skills and new knowledge which I didn’t know I had!

I intend to continue to build my skills and gain qualifications by completing pension exams.

Outside work I enjoy spending time with my family, and friends and planning trips abroad

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Sara Al-Shakerchi

Employee Benefits Associate

I joined Parallel in August 2024 when I was ready for a new challenge after working as an Account Manager for the last six years. I am excited to start my journey in the Employee Benefits field and be a part of the team.

Outside of work I enjoy spending time with friends and family, trying new restaurants, and going on holidays.

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Bonnie Day

Employee Benefits Associate

I joined Paralell in July 2025 originally coming from a Group Risk background for the last 8 years.

I wanted a change and to be a part of a team and role that I can excel in, I am very excited to be part of the team!
Outside of work I enjoy spending time with my loved ones, catching up with friends, the gym and especially shopping and coffee!

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Jade Veronie

Employee Benefits Associate

Joining in October 2025, I am coming from a different sector, although having previous experience in administration and employee benefits.

I’m excited to get back into this industry and looking forward to gaining more knowledge. As well as working with a wonderful team.

In my personal time I enjoy quality time with my family and cats, reading and being outdoors when the weather allows it.

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Wioletta Ciupik

Employee Benefits Associate

I joined Parallel in January 2026, bringing with me a background in HR and a passion for supporting people.

I’m now working as an Employee Benefits Associate, where I love helping employees navigate their benefits and feel supported at work.
Outside the office, you’ll most likely find me spending quality time with my family, getting lost in a good book, or binge watching crime series. My newest adventure is learning how to grow a thriving garden—while doing my best not to accidentally kill all my plants!

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Fadi Iman

Employee Benefits Associate

I began my time at Parallel in January 2026 having recently graduated from Bayes Business School with a Bachelors (Hons) in Investment and Financial Risk Management.

I’m excited to contribute my knowledge and passion for working with financial systems while continuing to grow and develop my skills within the team. Employee benefits play a vital role in building strong, successful businesses, and I look forward to deepening my understanding of the processes and details involved in managing them effectively.

In my own spare time you’ll find me either at the gym/boxing club or studying different financial markets. Always whilst listening to music.

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Naz Angha

Employee Benefits Associate

I recently joined Parallel in June 2026 and I’m excited to be starting this new chapter and becoming part of the team.

Before joining Parallel, I worked for an independent financial wealth company and come from a strong customer service background. Throughout my Career, I’ve enjoyed building relationships, supporting clients and delivering excellent service, and I’m looking forward to bringing these skills into my new role.

Outside of work, I enjoy spending time with friends, travelling and taking my dog, Teddy, for long walks. I’m a very social person who enjoys trying new things and making the most of new experiences.

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Arusha Ewbank

Employee Benefits Associate

I recently joined Parallel in July 2026 and am excited to be part of the team.

Before joining Parallel, I worked in pension administration, where I learned the importance of building strong client relationships and maintaining high professional standards. I am excited to apply the knowledge and experience I have gained while continuing to grow and develop my skills, supporting both the team and our clients.

Outside of work, I enjoy reading, trying new matcha flavours, and spending time with friends and family.

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Diane Winship

Financial Controller

I joined Parallel in January 2023 having worked for 30+ years in finance and business management in the City of London, Frankfurt, New York and Chicago. I have a diverse range of business sector experience in commodities, money broking, management consultancy, recruitment and tourism.

It’s great to be working with highly professional and motivated colleagues at Parallel and we all support each other with our diverse range of skill sets.

Outside of Parallel, I enjoy going to the opera, fine-dining and foreign travel especially in sunny climates. If I get a chance, I love to ski as I previously spent a lot of time living near the mountains.

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Sandra Cierechowicz

Executive Assistant & Business Assistant

I joined Parallel in September 2026, bringing a solid foundation as a corporate team assistant and a strong passion for helping others succeed. I’m excited to apply these skills in my new role and support the entire team.

Outside the office, you’ll usually find me staying active on the padel court, traveling to new destinations, or catching up on a compelling movie.

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